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Privacy Policy

Palliser Rooms / EQ3 is committed to your privacy. We respect your individual privacy. That is why we have adopted this Privacy Policy, which embodies our commitment to the protection of your privacy through adherence to fair electronic information practices. This Privacy Policy puts you, the individual, in control of how your personal information is processed, and you have our promise that we will not electronically process your personal information in any way that is incompatible with this policy. This Privacy Policy protects your privacy by outlining:
  • The types of personal information we collect about you;
  • How we collect that information;
  • The general purposes for which we collect such information;
  • The types of organizations to which we disclose the information;
  • The choices and means by which individuals may limit its use and disclosure.
1. Getting to Know Our Customers

We get to know you primarily through the information you provide to us when purchasing products from our store. The information you provide ranges from basic contact information to payment information. All of the information we request from you when purchasing our products is obligatory unless otherwise noted on the relevant documents. When you purchase our products, you agree to provide accurate, complete and updated information.

After you've purchased our products, we may be in communication with you about your purchase, or any questions you may have concerning those products. Those communications are essential to our relationship with you and to our ability to provide you with quality services that are responsive to your needs. At the same time, those communications give us helpful insights about you, your preferences and the ways in which we might improve our services. We therefore may maintain this information for future use.

Additionally, for operational and quality assurance purposes, we take note of whether and how you use the information and services that we provide, such as recording service issues and by maintaining log files of users' access to our web site.

The information we receive from or about you is stored on systems designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of that information.

2. How We Put Information to Good Use

We use information about you for purposes of monitoring and improving our internal operations, as well as to ensure that we take care of service issues in a timely fashion.

Finally, we may use the information we collect to provide general information that may be of interest to you, including newsletters, surveys, and information about our services or products. You may opt out of receiving information from us simply by notifying us of your desire in accordance with the opt-out instructions contained in any information message you receive from us.

3. With Whom We May Share Information

We may share certain information about you with those of our vendors who are responsible for providing parts or performing other necessary services that you require. Although we may share purchase details with such vendors where necessary and appropriate, we will not share such information with other third parties, except in response to formal requests (e.g., subpoena or court order) made in connection with litigation or arbitration proceedings directly relating to products or services we provide.

4. Our Accountability to You

By purchasing our products, you obtain and consent to the protection of the data processing practices described in this Privacy Statement. When you purchase our products and services, you also represent to us that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us with regard to: (i) the purposes for which such third party's personal data have been collected, (ii) the intended recipients or categories of recipients of the third party's personal data, (iii) which of the third party's data are obligatory and which data, if any, are voluntary, and (iv) how the third party can access and, if necessary, rectify the data held about them.

5. Employee Accountability

Only those Palliser Rooms / EQ3 employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by a Palliser Rooms / EQ3 employee is prohibited and constitutes grounds for disciplinary action against that employee.
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